Overview of Huawei Smart PV Warranty Services

Huawei provides customers with a warranty service, which is a maintenance guarantee or quality assurance (QA) service, to ensure product quality within a specified period. If any product quality defects occur during the warranty period, Huawei will provide free services based on the specified service level and scope.

For more information on warranty service policies for specific products, please refer to the corresponding documents.

No. Service Domain Warranty Policy Document
1 Smart PV Utility Utility-Scale Smart PV Warranty Agreement V1.0
2 Utility-Scale ESS Warranty Agreement V1.0
3 Residential Residential Smart PV Warranty Agreement V1.0
4 FusionSolar SmartPVMS FusionSolar SmartPVMS Plant Warranty Agreement V1.0

The table above provides warranty descriptions for Huawei Smart PV’s products, devices, and solutions. These descriptions reflect the general warranty services. However, in specific countries and regions, the warranty services and service level agreements (SLAs) may vary slightly due to local requirements. In the event of any conflict, the contract clauses always take precedence.