Privacy Notice of Huawei Smart PV Community
Last updated: December, 2023

The Huawei Smart PV Community is provided by the data controller [Huawei Technologies Deutschland GmbH] (referred to as ”Huawei”, "Digital Power", "we", "us", or "our") for providing services to installers.

HUAWEI TECHNOLOGIES Deutschland GmbH, Hansaallee 205, D-40549 Düsseldorf Deutschland.

We attach great importance to privacy information protection. Please carefully read this Privacy Notice so that you can clearly understand how we collect and process your personal information in this Service.

Please note that this Privacy Notice of Huawei Smart PV Community is not intended for use by minors. You must reach the age of majority for the legal jurisdiction that you reside in. If you are minors (the age stipulated by local laws), you are not allowed to create your own user accounts without the consent of your parents or guardians. If a child's personal data is collected with prior parental consent, we will only use or disclose the data as permitted by applicable law, with the explicit consent of the child's parents or guardians, or when necessary for the protection of the child. If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will attempt to delete the data as soon as possible.

We have created this Notice to help you understand:
1. What data do we collect about you
2. How do we use your data
3. How do we store or disclose your data
4. How long do we retain your data
5. Your rights and choices
6. How can you contact us
7. Update to this Privacy Notice

1 What data do we collect about you

Personal data refers to any data relating to an identified or identifiable natural person. We will only collect and use your personal information for the following purposes described in this Notice:
● User account information: Huawei Uniportal ID, password
● Personal contact information: name, mobile phone number, email address, address, city, country, zip code
● Company information: company name, company phone number, company email address, company website, company address, city, country, zip code, registration number, registration document, company logo, market share information, distributor name
● FusionSolar information: FusionSolar user account
● Certificate information: Certificate ID

To ensure our Services work correctly, we may at times place cookies and similar technologies (collectively cookies) on your computer or mobile device. Please see our Cookie Policy for details on the cookies we use.

2 How do we use your data

We will process the following data as necessary to provide you with the requested services and to fulfill our contractual obligations to you.

2.1 We will collect and process your “User account information” to allow you log in to and use the Account management services of providing services to installers, and user password retrieval.

2.2 We will collect and process your “Personal contact information” (name, email address) and your “Certificate information” (certificate ID), when you experience our Certification function on the Huawei Smart PV Community.

2.3 We will collect and process your “Personal contact information” (name, email address, country) and your “Company information” (company name), when you participate in our event on the Huawei Smart PV Community.

2.4 We will collect and process your “Personal contact information” (name, mobile phone number, email address, address, city, country, zip code) and your “Company information” (distributor name), when you experience our gift redemption service in the Point Mall function on the Huawei Smart PV Community.

2.5 We will collect and process your “Company information” (as listed above) so that you can create an installer company account on behalf of your company

We will process the following data as necessary to provide you with the requested services only after your consent.

2.6 With your consent, we will collect and process your “Personal contact information” (name, email address, country) and your “Certificate information” (certificate ID) to send you our EDM emails, so as to help us to continuously improve our products and services. You can unsubscribe at any time by choosing User Center > My Profile > Edit to Withdraw in email.

3 How do we store or disclose your data

Your data is stored on the server located in the Frankfurt, Germany,

Our service providers have been carefully selected and commissioned by us, are bound by contract and will not process your personal data for any other purposes. We will share or disclose your personal data in the following scenarios:

3.1 Sharing with service providers:
We use Huawei intragroup service providers. They will have access to your personal data and process your data only insofar as is necessary for the performance of our contractual obligations to you. Your personal data will be shared with Huawei Technologies Co., Ltd in the People’s Republic of China who will provide you with maintenance service. This transfer of personal data is subject to appropriate safeguards and concluded under the standard contractual clauses approved by the European Commission: https://commission.europa.eu/publications/standard-contractual-clauses-international-transfers_en. If you would like to obtain a copy, please contact us at https://www.huawei.com/de/personal-data-request

3.2 Disclosing to third-party service providers:
We will disclose your “Personal contact information” (as listed above) to the third-party logistics company so that we can response your gift redemption order and provide you with gift delivery services.

3.3 Legal or regulatory disclosures:
We may share or disclose your personal data to comply with applicable laws and regulations in response to requests from regulators, courts or government agencies, or to establish or defend our legal rights.

3.4 Business reorganization:
Your personal data may also be disclosed as part of merger, acquisition, sale of assets (such as service agreements) or transition of service within Huawei group or to another company.

4 How long do we retain your data

We aim to take all reasonable organizational and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. We will continue improving these measures to protect the security of your personal data. For example, we may use encryptions to ensure sensitive data confidentiality; we use trusted protection mechanisms to protect data from malicious attacks; we deploy access control mechanisms to ensure only authorized personnel can access personal data; and we raise awareness among employees about the importance of protecting personal data through security and privacy protection training sessions.

We will retain your personal data for no longer than is necessary for the purposes defined in this Notice.
In the Huawei Smart PV Community service, the specific retention period of your personal data is as follows:

4.1 We will keep your gift redemption order information for 5 years from the date you place your order, to ensure we comply with relevant tax and audit compliance requirements. Once the retention period expires, we will delete or anonymize your personal data, unless otherwise required by relative laws and regulations.

4.2 You can also exercise your data subject rights to delete your personal data, please describe your request in details here.

5 Your rights and choices

You have the following data subject rights and choices regarding your personal data.

Your right Description How do you exercise your rights?
Right of access
(Art. 15 GDPR)
You can request confirmation as to whether your personal data has been processed or not and, where appropriate, request a copy of the personal data we process about you. (1) You can log in Huawei Smart PV Community to view your relevant personal data. (User Center > My Profile > Edit)
(2) You can exercise your data subject rights, please describe your request in details here.
Right of portability
(Art. 20 GDPR)
You may receive certain information you have provided to us in a machine-readable format. You can exercise your data subject rights, please describe your request in details here.
Right of erasure
(“right to be forgotten”)
(Art. 17 GDPR)
You can have your data erased under certain conditions. (1) You can log in Smart PV Community to rectify your relevant personal data.
(2) You can log in HUAWEI Uniportal ID platform to delete your relevant personal data.(Check details about HUAWEI Uniportal ID)
(3) You can exercise your data subject rights, please describe your request in details here.
Right of rectification
(Art. 16 GDPR)
You can have your incorrect data corrected and incomplete data completed.
Withdrawal consent
(Art. 7 Para. 3 GDPR)
You can withdraw your consent to the processing of personal data based on your consent. (1) You can withdraw your consent in Smart PV Community
(2)We may perform EDM push for you. You can cancel the subscription at any time by choosing User Center > My Profile > Edit to Withdraw or unsubscribe in email.EDM
(3) You can exercise your data subject rights, please describe your request in details here.
Right of objection
(Art. 21 GDPR)
You can object to the processing of your data for certain purposes. To exercise your data subject rights, please describe your request in details here.
Right of restriction of processing
(Art. 18 GDPR)
You can restrict the processing of your personal data under certain conditions. To exercise your data subject rights, please describe your request in details here under the following scenarios:
• The accuracy of your personal data is contested by you, for a period enabling us to verify the accuracy of your personal data;
• The processing of your personal data is unlawful and you oppose the erasure of the personal data;
• We no longer need your personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims;
• Your objection to the processing of personal data is pending the verification whether our legitimate grounds override yours.

6 How can you contact us

If you would like to contact our data protection officer or if you have a complaint or question about how we processes your personal data, please submit your question here.

You can also contact our data protection officer at:

Address: Huawei Technologies Düsseldorf GmbH
DPO Office
Hansaallee 205
40549 Düsseldorf
Germany
In addition, you have the right to file a complaint with your local data protection authority, you can find a list of all European supervisory authorities here: https://edpb.europa.eu/about-edpb/about-edpb/members_en

7 Update to this Privacy Notice

We reserve the right to update this Privacy Notice at any time. When we update this Privacy Notice, we will let you know in advance of any significant changes that affect the processing of your personal information by sending you an email or otherwise contacting you directly.

The most recent version of this Privacy Notice is available here. You can view the "effective date" at the top to see when this Privacy Notice was last updated.

IMPORTANT:

This Privacy Notice only applies to the Huawei Smart PV Community. For our privacy obligations in relation to other products and services, please refer to the applicable policy respectively.