Huawei Digital Energy Technology Co., Ltd. (hereinafter referred to as "Huawei Digital Energy," "we," and "our") understands the importance of privacy to you and will respect your privacy. Please read and understand this "Privacy Policy" (hereinafter referred to as "this Policy") before submitting personal information to Huawei Digital Energy. This Policy applies to Huawei Digital Energy websites and activities that display this Privacy Policy or link to it. This activity is operated by Huawei Digital Energy Technology Co., Ltd. (registered in Antuo Mountain, Futian District, Shenzhen), and Huawei Digital Energy Technology Co., Ltd. is the personal information processor of the personal information collected by the website.
This Policy explains how Huawei Digital Energy handles your personal information but may not cover all possible data processing scenarios. Huawei Digital Energy may explain how to collect specific data for products or services in a specific privacy notice or supplementary statement issued for a particular product or service or in the notification provided during data collection.
The purpose of this Policy is to help you understand the following:
1. How Huawei Digital Energy collects and uses your personal information
2. How Huawei Digital Energy uses cookies and similar technologies
3. How Huawei Digital Energy discloses your personal information
4. Your rights in personal information processing activities
5. How Huawei Digital Energy protects your personal information
6. How Huawei Digital Energy handles children's personal information
7. Third-party providers and their services
8. How your personal information is transferred globally
9. How this Policy is updated
10. How to contact Huawei Digital Energy
1. How Huawei Digital Energy collects and uses your personal information
1.1 How Huawei Digital Energy collects your personal information
Personal information refers to various information recorded electronically or otherwise related to identified or identifiable natural persons, excluding information that has been anonymized. We may collect your personal information when you participate in Huawei Digital Energy activities or interact with us. The specific types of data collected will also vary depending on your activity and how you interact with us. You are not required to provide personal information to Huawei Digital Energy. Still, in some cases, if you choose not to provide it, Huawei Digital Energy may be unable to provide you with related services or respond to or resolve the issues you encounter. Huawei Digital Energy will only collect and use your personal information for the purposes stated in this declaration. The personal information we may collect includes:
1.1.1 Information you provide to Huawei Digital Energy
(1) Activity award verification information. After you submit your entry through a social media platform and win an award, to help you claim the prize and verify your winning identity, we will collect your Huawei installer community account ID, Huawei installer community account nickname, and Huawei installer community account personal avatar information in a manner agreed upon by you to verify your winning identity.
(2) Personal contact information. When sending you the prize, we will collect your name, contact number, email, mailing address, Huawei installer community account ID, Huawei installer community account nickname, and Huawei installer community account personal avatar information, with your consent, to contact you and distribute the prize.
(3) Log information. When you use Huawei Digital Energy's products and services or view content provided by Huawei Digital Energy, Huawei Digital Energy will automatically collect and store necessary log information, such as the time of each service access, the page path accessed, client IP address, event information (such as errors, crashes, restarts, upgrades), etc.
1.1.2 Information from third-party sources and public information
Where permitted by law, we may also obtain data from public and commercial third parties or public sources; for example, we support our activities by collecting your avatar and nickname from other social media platforms.
1.2 How Huawei Digital Energy uses your personal information
We may use your personal information for the following purposes:
(1) Verify your winning identity. For users participating in the event and winning prizes, when you collect the prize, staff will use the Huawei installer community account ID, Huawei installer community account nickname, and Huawei installer community account personal avatar information you submitted to verify your winning identity.
(2) Send you the prize. Send you the award with your consent.
2. How Huawei Digital Power Uses Cookies and Similar Technologies
2.1 Cookies
To ensure the website's operation, we sometimes store small data files called cookies on computers or mobile devices. Cookies are plain text files stored on computers or mobile devices by web servers. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as user preferences or items in a shopping cart.
The purpose of Huawei Digital Power's enabling cookies is the same as that of most websites or internet service providers: to improve the user experience. With the help of cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using persistent cookies). With the help of cookies, websites can save settings such as the computer's or mobile device's language, font size, and other browsing preferences. This means that users do not need to reconfigure their preferences whenever they visit. If a website does not use cookies, it will treat the user as a new visitor whenever they open a webpage. For example, if you log into a website and then go to another webpage, the website will not recognize you, and you will be logged out again. Huawei Digital Power will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have features to block cookies. However, if you do so, you must manually change your user settings whenever you visit our website. For more information on how to change browser settings, please visit the following links:
Internet Explorer Google Chrome Mozilla Firefox Safari Opera
2.2 Web Beacons and Pixel Tags
In addition to cookies, we also use web beacons, pixel tags, and other similar technologies on our website. For example, emails sent to you by Huawei Digital Energy may contain clickable URLs linking to content on the Huawei Digital Energy website. If you click on the link, Huawei Digital Energy will track the click to help us understand your product and service preferences and improve customer service. Web beacons are typically transparent images embedded in a website or email. With pixel tags in emails, we can determine whether the email has been opened. If you do not wish to be tracked this way, you can unsubscribe anytime from Huawei Digital Energy's mailing list.
By using our website, you agree to use cookies, web beacons, and pixel tags as described above.
3. How Huawei Digital Energy Discloses Your Personal Information
Generally, Huawei Digital Energy does not disclose your personal information to third parties, except in the following scenarios:
(1) In cases where Huawei Digital Energy's authorized partners provide certain services, Huawei Digital Energy will share your personal information with the partner as described in this policy. For example, when entrusting partners to handle hotlines, send emails, provide technical support, or send prizes on behalf of Huawei Digital Energy, we require partners to use your personal information only to provide services to you on behalf of Huawei Digital Energy;
(2) We may disclose personal information between Huawei Digital Energy's affiliated companies. We will only disclose your information within Huawei Digital Energy's affiliated companies for specific, explicit, and legitimate purposes, and only disclose the information necessary to provide services. For example, when registering a Huawei Digital Energy account, to avoid duplicate registration, we need to verify the uniqueness of the account to be registered;
(3) In cases where applicable laws require or respond to legal procedures, Huawei Digital Energy may also disclose your personal information to relevant law enforcement agencies or other government agencies. In some jurisdictions, if Huawei Digital Energy is involved in restructuring, mergers, or bankruptcy and liquidation proceedings, your personal information may also be disclosed to the parties involved in the transaction.
(4) Huawei Digital Energy will also disclose your data when there is a reasonable need, such as for the performance of contracts and when we believe it is necessary to disclose to prevent bodily harm or property damage or to investigate possible or actual illegal activities, and the disclosure is appropriate.
4. Your Rights in Personal Information Processing Activities
You should ensure that all personal information you submit is accurate. Huawei Digital Energy will strive to maintain the accuracy and completeness of personal information and update these data promptly.
When required by applicable laws, you may (1) have the right to access and copy specific personal information we hold about you; (2) request us to update or correct your inaccurate personal information; (3) refuse or restrict our use of your personal information; (4) request us to delete your personal information; (5) request us to explain the rules for personal information processing. If you wish to exercise these rights, please click here to provide feedback to us online. For security reasons, you may need to provide a written request. If we have reasonable grounds to believe these requests are fraudulent, unenforceable, or infringe on others' privacy rights, we will refuse to process the requests.
When applicable laws require, Huawei Digital Energy processes your personal information based on your consent. You also have the right to revoke your consent at any time. However, withdrawing consent will not affect the legality and effectiveness of processing your personal information based on your consent before the revocation, nor will it affect our processing of your data based on other appropriate legal bases.
5. How Huawei Digital Energy Protects and Retains Your Personal Information
Huawei Digital Energy values the security of personal information. We adopt appropriate physical, management, and technical safeguards to protect your personal information from unauthorized access, disclosure, use, alteration, damage, or loss. For example, we use encryption technology to ensure data confidentiality; we use protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. We will do our best to protect your personal information, but no security measure can be foolproof.
We will retain your personal information for the period necessary to achieve the purposes described in this policy unless the retention period needs to be extended or permitted by law. Due to different scenarios and different products and services, the data storage period may vary. The standards we use to determine the retention period include the time required to retain personal information to achieve the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving product and service performance and quality, ensuring the security of systems, products, and services, addressing possible user inquiries or complaints, problem localization, etc.; whether the user agrees to a more extended retention period; whether there are special requirements for retaining data in laws, contracts, etc. As long as your account is used to provide services, we will keep your registration information. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on that account and, unless there are special legal requirements, delete your corresponding personal information or anonymize it.
6. How Huawei Digital Energy Handles Children's Personal Information
Our activities are aimed at adults. You may not create your user account if you are under 18 or the legal age of majority as defined by the relevant country. We will only use or disclose this data when permitted by law. Suppose Huawei Digital Energy discovers it has collected children's personal information without obtaining verifiable parental consent. In that case, it will attempt to delete the relevant data immediately.
7. Third-Party Providers and Their Services
To ensure a smooth browsing experience, you may receive content or web links from third parties (hereinafter referred to as "third parties") outside Huawei Digital Energy and its partners. Huawei Digital Energy has no control over such third parties. You may choose to access links, content, products, and services third parties provide.
Huawei Digital Energy cannot control third parties' privacy and data protection policies, and this policy does not bind such third parties. Please refer to their privacy protection policies before submitting personal information to third parties.
8. How Your Personal Information is Transferred Globally
We adopt a globally distributed deployment approach to ensure that your data on the Huawei Digital Energy official website does not involve cross-border transfers and is processed by this policy and applicable legal requirements. Personal information collected and processed within the European Union will be stored within EU countries; personal information collected and processed within the People's Republic of China will be stored within the People's Republic of China.
9. How This Policy is Updated
Huawei Digital Energy reserves the right to update or modify this policy occasionally. If our privacy policy changes, we will publish the latest version here. If we make significant changes to the policy, we may also send you change notifications through different channels, such as posting notices on our website or sending you separate notifications.
10. How to Contact Huawei Digital Energy
If you have any privacy complaints or issues, please get in touch with Huawei Digital Energy's Data Protection Officer by clicking here. Generally, we will respond within fifteen working days. Suppose you are dissatisfied with our response, significantly if our personal information processing activities have harmed your legal rights. In that case, you can also file a complaint or report to regulatory authorities such as the Cyberspace Administration, telecommunications, public security, and industry and commerce.
Last Updated: March 2025
