This privacy notice (“Notice”) applies when you visit or use this website, services listed in this Notice,
and other services that refer or link to this Notice. This Notice may be supplemented by additional privacy
notices provided to you.
The data controller of personal data processed as described in this Notice is Huawei Technologies (UK) Co.,
Ltd., a company incorporated in England and Wales whose registered address is Earley East, Thames Valley
Park Drive, Reading, RG6 1PT and whose registered number is 04295981 (hereinafter referred to as "Huawei",
"we", "us", or "our").
As a company we are committed to safeguarding your privacy with the utmost care and, in compliance with the
law. Please take time to read this Notice carefully to understand how we use and process your personal data.
Please note that this website is not intended for use by minors. You must reach the age of majority for the
legal jurisdiction that you reside in. If you are minors (the age stipulated by local laws), you are not
allowed to create your own user accounts without the consent of your parents or guardians. If a child's
personal data is collected with prior parental consent, we will only use or disclose the data as permitted
by applicable law, with the explicit consent of the child's parents or guardians, or when necessary for the
protection of the child. If we accidentally collect a child's personal data without verified prior consent
from the child's parents, we will attempt to delete the data as soon as possible.
Unless otherwise stated in this Notice, you will no longer be able to enjoy the relevant service(s) you have
requested from us if you refuse the collection and/or the processing of your personal data that we require
for the performance of a contract or compliance with a legal obligation.
We have created this Notice to help you understand:
1. What data do we collect about you
2. How do we use your data
3. How do we store or disclose your data
4. How long do we retain your data
5. Your rights and choices
6. How can you contact us
7. Update to this Privacy Notice
1 What data do we collect about you
Personal data refers to any data relating to an identified or identifiable natural person. We will only
collect and use your personal information for the following purposes described in this Notice:
• User account information: Huawei Uniportal ID, password, FusionSolar user account
• Device related information: SN, installation country, installation time, activation country, activation
time.
• Personal contact information: name, mobile phone number, email address, address, city, country, zip
code
• Company information: company name, company phone number, company email address, company website, company
address, city, country, zip code, registration number, registration document, company logo, market share
information
• Certificates of Huawei FusionSolar Certified Installer/Huawei FusionSolar Professional Installer:
Certificate ID
To ensure our Services work correctly, we may at times place cookies and similar technologies (collectively
cookies) on your computer or mobile device. Please see our Cookie Policy for
details on the cookies we use.
2 How do we use your data
We will process the following data as necessary to provide you with the requested services and to fulfill
our contractual obligations to you.
2.1 We will collect and process your “User account information” (Huawei Uniportal ID, password) to allow you
log in to and use the Account management services of providing services to installers, and user password
retrieval.
2.2 We will collect and process your “Personal contact information” (name, email address) and your
“Certificate information” (certificate ID), when you experience our Certification function on the Huawei
Smart PV Community.
2.3 We will collect and process your “Personal contact information” (name, email address, country) and your
“Company information” (company name), when you participate in our event on the Huawei Smart PV Community.
2.4 We will collect and process your “Personal contact information” (name, mobile phone number, email
address, address, city, country, zip code) and your “Company information”, when you experience our gift
redemption service in the Point Mall function on the Huawei Smart PV Community.
2.5 We will collect and process your “Company information” (as listed above) so that you can create an
installer company account on behalf of your company
2.6 We will collect and process your “User account information” (Huawei Uniportal ID, password, FusionSolar
user account) to allow you log in to and use the Account management services of providing services to
installers, and user password retrieval in FusionSolar APP
2.7 We will collect and process your Personal contact information (name, mobile phone
number, email address, address, city, country, zip code) when you register your personal account.
2.8 We will collect and process your “company information” (company name, business
registration country, company located city, company registration number) and Company Administrator
Information(name, job title, email, phone number) when you register your company in community. We will
collect your company certification information (company name, business registration country, company
address, company located city , zip code, company license or the company registration number, company phone
number, company official email, official website address, company registration file, letter of
authorization, the scale of installed capacity of inverter and energy storage system) when you complete your
company certification so that you could experience the Huawei Smart PV Community.
2.9 After obtaining your explicit consent, we will share your Huawei Uniportal ID with the FusionSolar APP
to establish the mapping relationship between your FusionSolar account and your Huawei Uniportal ID. In this
way, you can view and quickly participate in the digital services such as bonus points incentives, exam and
certification, training provided by the Smart PV community.
We will process the following data as necessary to provide you with the requested services only after your
consent.
2.10 With your consent, we will collect and process your “Personal contact information” (name, email
address, country) and your “Certificate information” (certificate ID) to send you our Electronic Direct
Marketing (EDM) emails, so as to help us to continuously improve our products and services. You can
unsubscribe at any time by choosing User Center > My Profile > Edit to Withdraw in email.
3 How do we store or disclose your data
Your data is stored on the server located in the Frankfurt, Germany, which is deemed to provide an adequate
level of protection for personal data in the European Union (EU)/European Economic Area (EEA).
Our service providers have been carefully selected and commissioned by us, are bound by contract and will
not process your personal data for any other purposes. We will share or disclose your personal data in the
following scenarios:
3.1 Sharing with service providers:
We use Huawei intragroup service providers. They will have access to your personal data and process your
data only insofar as is necessary for the performance of our contractual obligations to you. Your personal
data will be shared with Huawei Technologies Co., Ltd in the People’s Republic of China who will provide you
with maintenance service.
3.2 Disclosing to third-party service providers：
With your consent, we will disclose your “Personal contact information” (as listed above) to the third-party
logistics company and Huawei sales partners who is responsible for goods distribution so that we can response your gift redemption order and provide you with gift delivery
services.
3.3 Legal or regulatory disclosures:
We may share or disclose your personal data to comply with applicable laws and regulations in response to
requests from regulators, courts or government agencies, or to establish or defend our legal rights.
3.4 Business reorganization:
Your personal data may also be disclosed as part of merger, acquisition, sale of assets (such as service
agreements) or transition of service within Huawei group or to another company.
4 How long do we retain your data
We aim to take all reasonable organizational and technical measures to protect your personal data from
unauthorized access, disclosure, use, modification, damage or loss. We will continue improving these
measures to protect the security of your personal data. For example, we may use encryptions to ensure
sensitive data confidentiality; we use trusted protection mechanisms to protect data from malicious attacks;
we deploy access control mechanisms to ensure only authorized personnel can access personal data; and we
raise awareness among employees about the importance of protecting personal data through security and
privacy protection training sessions.
We will retain your personal data for no longer than is necessary for the purposes defined in this Notice.
In the Huawei Smart PV Community service, the specific retention period of your personal data is as follows:
4.1 Data Deletion
Once receiving your application for deregistering your personal account or company account, we will delete your personal account data or company account data from the Smart PV Community within 15 calendar days.
1. For personal account deregistration, Huawei will delete all personal data (including but not limited to personal information and uploaded files). However, some data may be retained to comply with the legal, financial, auditing, and regulatory requirements, including but not limited to data related to your orders, bonus point redemption, and incentive activities.
2. For company account deregistration, Huawei will delete all company data (including but not limited to company certification information and uploaded files). Huawei will use the best endeavor to delete all company data from the company account. However, we might retain some of your personal and company data for reasonable and necessary purposes, including but not limited to complying with laws and regulations, handling outstanding transactions, resolving potential disputes or litigations, and fulfilling statutory audit or regulatory obligations. Your administrator account will convert to a personal account, and all personal data in that personal account will be retained unless deregistration of such personal account is received by Huawei.
4.2 We will keep your gift redemption order information for 6 years from the date you place your order, to
ensure we comply with relevant tax and audit compliance requirements. Once the retention period expires, we
will delete or anonymize your personal data, unless otherwise required by relative laws and regulations.
4.3 You will find details about retention period for your Uniportal ID here
4.4 You can also exercise your data subject rights to delete your personal data, please describe your
request in details here.
5 Your rights and choices
You have the following data subject rights and choices regarding your personal data.
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Your right
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Description
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How do you exercise your rights?
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Right of access
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You can request confirmation as to whether your personal data has been processed or not and,
where appropriate, request a copy of the personal data we process about you. |
(1) You can log in Huawei Smart PV Community to view your relevant personal data. (User Center
> My Profile > Edit)
(2) You can exercise your data subject rights, please describe your request in details here.
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Right of portability
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You may receive certain information you have provided to us in a machine-readable format. |
You can exercise your data subject rights, please describe your request in details here.
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Right of erasure
(“right to be forgotten”)
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You can have your data erased under certain conditions. |
(1) You can log in Smart PV Community to rectify your relevant personal data.
(2) You can log in Smart PV Community to o delete your relevant personal data and company information.To deregister a registered company account, log in to the Smart PV Community and choose My Profile > Deregister Company Account.
(3) You can log in HUAWEI Uniportal ID platform to delete your relevant personal data.（Check
details about HUAWEI Uniportal ID）
(4) You can exercise your data subject rights, please describe your request in details here.
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Right of rectification
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You can have your incorrect data corrected and incomplete data completed.
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Withdrawal consent
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You can withdraw your consent to the processing of personal data based on your consent. |
(1) You can withdraw your consent in Smart PV Community
（2）We may perform EDM push for you. With your consent, you can cancel the subscription at any
time by choosing User Center > My Profile > Edit to Withdraw or unsubscribe in email.EDM
(3) You can exercise your data subject rights, please describe your request in details here.
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Right of objection
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You can object to the processing of your data for certain purposes. |
You can exercise your data subject rights, please describe your request in details here.
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Right of restriction of processing
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You can restrict the processing of your personal data under certain conditions. |
To exercise your data subject rights, please describe your request in details here under the following scenarios:
• The accuracy of your personal data is contested by you, for a period enabling us to verify the
accuracy of your personal data;
• The processing of your personal data is unlawful and you oppose the erasure of the personal
data;
• We no longer need your personal data for the purposes of the processing, but they are required
by you for the establishment, exercise or defense of legal claims;
• Your objection to the processing of personal data is pending the verification whether our
legitimate grounds override yours.
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You can disable services of this Community on this Website. After you disable the services, we will stop
providing services for you. Unless otherwise specified by laws and regulations, we will delete your personal
information. If you want to use the services again after the services are disabled, you need to enable the
services. Disabling the services will irreversibly delete your data. Exercise caution when performing this
operation. For more information about disabling services of this Community, click My Profile in your
account, click Disable Services in the upper right corner, and view the information on the page that is
displayed.
6 How can you contact us
If you would like to contact our data protection officer or if you have a complaint or question about how we
processes your personal data, please submit your question here.
Our Data Protection Officer can also be reached at:
Huawei DPO Office
Hansaallee 205
40549 Düsseldorf
Germany
You also have the right to complain to your local data protection authority, the UK Information
Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please
refer to the ICO’s website: www.ico.org.uk.
7 Update to this Privacy Notice
We reserve the right to update this Privacy Notice at any time. When we update this Privacy Notice, we will
let you know in advance of any significant changes that affect the processing of your personal information
by sending you an email or otherwise contacting you directly.
The most recent version of this Privacy Notice is available here. You can view the "effective date" at the
top to see when this Privacy Notice was last updated.
IMPORTANT:
This Privacy Notice only applies to the Huawei Smart PV Community. For our privacy obligations in relation
to other products and services, please refer to the applicable policy respectively. Please note that, due to
the nature of the Internet, contributions published by you on this or other pages of the social media
platform are available worldwide. In case you want to learn more about our privacy commitments in general,
please visit Huawei Digital
Power Business Privacy Policy.
