The Huawei Smart PV Community is provided by the data controller Huawei Technologies (UAE) Co. Ltd
(referred to as ”Huawei”, "we", "us", or "our") for providing services to installers.
We attach great importance to privacy information protection. Please carefully read this Privacy Notice
so that you can clearly understand how we collect and process your personal information in this Service.
Please note that this Privacy Notice of Huawei Smart PV Community is not intended for use by minors. You
must reach the age of majority for the legal jurisdiction that you reside in. If you are minors (the age
stipulated by local laws), you are not allowed to create your own user accounts without the consent of
your parents or guardians. If a child's personal data is collected with prior parental consent, we will
only use or disclose the data as permitted by applicable law, with the explicit consent of the child's
parents or guardians, or when necessary for the protection of the child. If we accidentally collect a
child's personal data without verified prior consent from the child's parents, we will attempt to delete
the data as soon as possible.
We have created this Notice to help you understand:
1. What data do we collect about you
2. How do we use your data
3. How do we store or disclose your data
4. How long do we retain your data
5. Your rights and choices
6. How can you contact us
7. Update to this Privacy Notice
1 What data do we collect about you
Personal data refers to any data relating to an identified or identifiable natural person. We will only
collect and use your personal information for the following purposes described in this Notice:
• User account information: Huawei Uniportal ID, password, FusionSolar user account
• Device related information: SN, installation country, installation time, activation country,
activation time.
• Certificates of Huawei FusionSolar Certified Installer/Huawei FusionSolar Professional Installer:
Certificate ID
To ensure our Services work correctly, we may at times place cookies and similar technologies
(collectively cookies) on your computer or mobile device. Please see our Cookie Policy
for details on the cookies we use.
2 How do we use your data
We will process the following data as necessary to provide you with the requested services and to
fulfill our contractual obligations to you.
2.1 We will collect and process your “User account information” (Huawei Uniportal ID, password) to allow
you log in to and use the Account management services of providing services to installers, and user
password retrieval.
2.2 We will collect and process your “Personal contact information” (name, email address) and your
“Certificate information” (certificate ID), when you experience our Certification function on the Huawei
Smart PV Community.
2.3 We will collect and process your “Personal contact information” (name, email address, country) and
your “Company information” (company name), when you participate in our event on the Huawei Smart PV
Community.
2.4 We will collect and process your “User account information” (Huawei Uniportal ID, password,
FusionSolar user account) to allow you log in to and use the Account management services of providing
services to installers, and user password retrieval in FusionSolar APP
2.5 In order to provide you with local incentive promotions, we will collect your “User account
information”（FusionSolar user account） “Device related information”to determine whether your device
meets the conditions of the incentive promotions in your country.
2.6 To manage operation data and provide you with better services, we will collect your“User account
information” (FusionSolar user account、Uniportal ID) “Device related information”
2.7 After obtaining your explicit consent, we will share your Huawei Uniportal ID with the FusionSolar
APP to establish the mapping relationship between your FusionSolar account and your Huawei Uniportal ID.
In this way, you can view and quickly participate in the digital services such as bonus points
incentives, exam and certification, training provided by the Smart PV community.
We will process the following data as necessary to provide you with the requested services only after
your consent.
2.8 With your consent, we will collect and process your “Personal contact information” (name, email
address, country) and your “Certificate information” (certificate ID) to send you our EDM emails, so as
to help us to continuously improve our products and services. You can unsubscribe at any time by
choosing User Center > Profil Saya > Edit to Withdraw in email.
2.9 Feedback & Suggestions
When you use the "Feedback & Suggestions" feature on this website to provide comments or suggestions, we will use your account information and the content you submit through this feature. This allows us to track your feedback and subsequently improve your experience with the website.
2.10 Satisfaction Survey
When you use the "Satisfaction Survey" feature on this website to provide feedback on your satisfaction level, we will collect your Uniportal account information and the opinions you submit through this feature. This allows us to track your relevant feedback and subsequently improve your experience on the website by enhancing its functionalities.
3 How do we store or disclose your data
Your data is stored on the server located in UAE
Our service providers have been carefully selected and commissioned by us, are bound by contract and
will not process your personal data for any other purposes. We will share or disclose your personal data
in the following scenarios:
3.1 Sharing with service providers:
We use Huawei intragroup service providers. They will have access to your personal data and process your
data only insofar as is necessary for the performance of our contractual obligations to you. Your
personal data will be shared with Huawei Technologies Co., Ltd in the People’s Republic of China who
will provide you with maintenance service.
3.2 Legal or regulatory disclosures:
We may share or disclose your personal data to comply with applicable laws and regulations in response
to requests from regulators, courts or government agencies, or to establish or defend our legal rights.
3.3 Business reorganization:
Your personal data may also be disclosed as part of merger, acquisition, sale of assets (such as service
agreements) or transition of service within Huawei group or to another company.
4 How long do we retain your data
We aim to take all reasonable organizational and technical measures to protect your personal data from
unauthorized access, disclosure, use, modification, damage or loss. We will continue improving these
measures to protect the security of your personal data. For example, we may use encryptions to ensure
sensitive data confidentiality; we use trusted protection mechanisms to protect data from malicious
attacks; we deploy access control mechanisms to ensure only authorized personnel can access personal
data; and we raise awareness among employees about the importance of protecting personal data through
security and privacy protection training sessions.
We will retain your personal data for no longer than is necessary for the purposes defined in this
Notice.
In the Huawei Smart PV Community service, the specific retention period of your personal data is as
follows:
4.1 Data Deletion
Once you submit an application for deregistering your personal account or company account, we will start
the data processing process immediately. We will delete your personal account data or company account
data from the Smart PV Community after retaining the data for 15 calendar days.
1. After you submit an application for deregistering your personal account, Huawei will delete all
personal data (including but not limited to personal information and uploaded files) related to your
account based on current technical capabilities. However, we will still retain some of your data to
comply with laws, regulations, and regulatory requirements in the areas of finance, auditing, etc. For
example, data related to your orders, including bonus point redemption and incentive activities, will be
retained.
2. After you submit an application for deregistering your company account, Huawei will delete all
company data (including but not limited to the company certification information and uploaded files)
related to the company account based on current technical capabilities. Your administrator account will
automatically become a personal account and your personal data will still be saved. Huawei will try to
delete all data from your company account. However, in some special cases, we will still retain some of
your data for reasonable and necessary purposes to comply with laws and regulations, handle outstanding
transactions, resolve potential disputes or controversies, fulfill statutory audit or regulatory
obligations (such as event acceptance and financial accounting), etc. For example, we may need to retain
relevant transaction records and communication information from the data related to your orders
including bonus point redemption and incentive activities to provide necessary evidence and basis during
dispute resolution; or we may need to retain transaction financial information for a certain period of
time to meet tax filing and audit requirements according to tax laws and regulations.
5 Your rights and choices
You have the following data subject rights and choices regarding your personal data.
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Your right
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Description
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How do you exercise your rights?
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Right of access
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You can request confirmation as to whether your personal data has been processed or not and,
where appropriate, request a copy of the personal data we process about you.
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(1) You can log in Huawei Smart PV Community to view your relevant personal data. (User
Center > My Profile > Edit)
(2) You can exercise your data subject rights, please describe your request in details here.
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Right of portability
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You may receive certain information you have provided to us in a machine-readable format.
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You can exercise your data subject rights, please describe your request in details here.
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Right of erasure
(“right to be forgotten”)
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You can have your data erased under certain conditions.
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(1) You can log in Smart PV Community to rectify your relevant personal data.
(2) You can log in Smart PV Community to o delete your relevant personal data and company
information.
(3) You can log in HUAWEI Uniportal ID platform to delete your relevant personal data.(Check details about HUAWEI Uniportal ID )
(4) You can exercise your data subject rights, please describe your request in details here.
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Right of rectification
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You can have your incorrect data corrected and incomplete data completed.
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Withdrawal consent
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You can withdraw your consent to the processing of personal data based on your consent.
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(1) We may perform EDM push for you. You can cancel the subscription at any time by choosing
User Center > My Profile > Edit to Withdraw or unsubscribe in email or EDM
(2) You can exercise your data subject rights, please describe your request in details here.
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Right of objection
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You can object to the processing of your data for certain purposes.
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To exercise your data subject rights, please describe your request in details here.
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Right of restriction of processing
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You can restrict the processing of your personal data under certain conditions.
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To exercise your data subject rights, please describe your request in details here under the following scenarios:
• The accuracy of your personal data is contested by you, for a period enabling us to verify
the accuracy of your personal data;
• The processing of your personal data is unlawful and you oppose the erasure of the
personal data;
• We no longer need your personal data for the purposes of the processing, but they are
required by you for the establishment, exercise or defense of legal claims;
• Your objection to the processing of personal data is pending the verification whether our
legitimate grounds override yours.
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You can disable services of this Community on this Website. After you disable the services, we will stop
providing services for you. Unless otherwise specified by laws and regulations, we will delete your
personal information. If you want to use the services again after the services are disabled, you need to
enable the services. Disabling the services will irreversibly delete your data. Exercise caution when
performing this operation. For more information about disabling services of this Community, click My
Profile in your account, click Deregister Account in the upper right corner, and view the information on
the page that is displayed.
6 How can you contact us
If you would like to contact our data protection officer or if you have a complaint or question about
how we processes your personal data, please submit your question here.
7 Update to this Privacy Notice
We reserve the right to update this Privacy Notice at any time. When we update this Privacy Notice, we
will let you know in advance of any significant changes that affect the processing of your personal
information by sending you an email or otherwise contacting you directly.
The most recent version of this Privacy Notice is available here. You can view the "effective date" at
the top to see when this Privacy Notice was last updated.
IMPORTANT:
This Privacy Notice only applies to the Huawei Smart PV Community. For our privacy obligations in
relation to other products and services, please refer to the applicable policy respectively.
