Huawei Smart PV Community User Agreement

Huawei Smart PV Community User Agreement (hereinafter referred to as "this Agreement") is a legally binding contract between you and Huawei International Pte. Ltd. (hereinafter referred to as “Huawei”) on matters related to the use of the Huawei Smart PV Community (hereinafter referred to as “this Community” or “this Website”). Please read this Agreement carefully and ensure that you fully understand this Agreement.

Article 1 Confirmation and Acceptance of This Agreement

1. This Community (domain name: community.solar.huawei.com) is operated and owned by Huawei. Please read this Agreement carefully before using this Website. When you use the functions or services of this Website, please understand the applicable terms of use and rules of such functions or services.

2. You must reach the legal age of majority for the legal jurisdiction that you reside in and have the legal capacity to enter into contracts.

Article 2 Functions of This Community

1.Account Registration

You can register a Huawei Uniportal ID and log in to this Community. After completing your personal information, you can use the corresponding services. If you only use the browsing function of this Community, you can choose not to register or log in. To use functions such as participating in video training, downloading materials, signing up for online and offline events, taking installer exams, joining the Installer Map, you must register a Huawei Uniportal ID. During registration, you must specify your country/region, mobile number, or email address as required on the registration page, and set the password. After registration, please keep your account and password secure.

2. Training

After registration, you can access the basic courses and participate in video training on this Website.

3. Exams and Certification

This Community uses Huawei iLearning to provide online exams and certification services for installers. You must provide your name and email address to Huawei iLearning to complete the exam registration. After passing the exam, you can obtain an installer certificate. Huawei iLearning is the data controller of the preceding information that you provide. For details about how the platform uses and protects your personal information, see the Privacy Statement.

4. Events

This Community provides you with webinars and offline events.. When you sign up for an event, you need to provide your name, email address, company name, country/region, and other relevant information so that we can send you event notifications promptly. For participating in events, users can collect activity points, which indicate their individual level of engagement within the community.

5. Availability of content and functions

You understand and agree that content and functions are provided on an "as-is" and "as-available" basis. We have the right to determine the form and content of the services and to change, suspend, or terminate some or all of the preceding functions or services.

Article 3 Access to This Website

To access or use this Community, you must prepare the equipment needed to connect to the Internet and bear the service fees by yourself, including but not limited to the network access fee and mobile data fee. When using any third-party services, you shall also comply with the third-party service guidelines and related fee regulations.

Article 4 User Information

1. Once you successfully register an account in this Community, please keep your username and password secure. You shall bear any losses incurred as a result of your negligence. If you find any unauthorized use of your account or any possible vulnerability on this Website, please promptly notify us.

2. In order to protect your personal interests, please do not use a simple password containing your date of birth, name, or repeated or consecutive letters or numbers, or share your password with others.

3. You shall keep confidential the verification code sent to you by us when you register an account with this Website using your mobile number, reset your password, perform real-name authentication, or link your mobile number. You shall bear any losses incurred due to the disclosure of your verification codes. When applying to become a user of this Website, you shall provide authentic, accurate, complete, legal, and valid user information to this Community. If your personal information changes, please notify this Community to update it promptly. If the personal information you provide is not authentic, accurate, or complete, or there is evidence to prove that you have improperly registered or used multiple accounts according to the policies of this Community, you shall bear all liabilities and consequences incurred therefrom. in this case, Huawei reserves the right to refuse to provide services, or block or delete your user account within the scope permitted by laws. With respect to the handling of your data, reference is made to the Privacy Policy.

Article 5 Cyber Security

1. The server of this Website is located in Singapore. This Website is accessible worldwide, but some functions or services that are discussed, proposed, supplied, or provided on or through this Website may not be available to all people or in all geographic locations.

2. You shall not use this Website for illegal purposes or purposes prohibited by this Agreement. You shall not use this Website or its content to infringe on the legal rights and interests of other organizations or individuals.

3. You shall not attempt to illegally access, decipher, or use any other illegal methods to gain unauthorized access to the content of this Website or use its services. You shall not track, reverse lookup, crack, or decode any information about customers of this Website, including but not limited to any Huawei Uniportal ID accounts not owned by you.

4. You shall not violate any network security mechanisms or authentication measures utilized by or linked to this Website. You shall not probe, scan, or test for any network vulnerabilities of or linked to this Website. You shall not launch any form of network attack against this Website, nor spread viruses, or Trojan horses on or through this Website.

5. You agree not to use any device, software, or program to interfere with or try to interfere with this Website's operations, any transactions made on this Website, or other users' use of this Website. You shall not engage in any actions that store unreasonable or disproportionate amounts of data on the infrastructures, systems, or networks of this Website or systems or networks linked to this Website.

6. This Website may contain links to other independent third-party websites, products, or services, which are provided only for your convenience. Huawei does not provide any express or implied guarantees regarding the content, services, or information linked to other websites, nor shall these links be taken as being recommended, recognized, or authorized by Huawei. Huawei has no control over the privacy or data protection policies of third parties, and such third parties are not bound by this Agreement. You shall independently determine your interactions with such links. Before submitting personal information to third parties, read and refer to the privacy policies of these third parties. Huawei does not assume any responsibility for such interactions.

7. The security and confidentiality of network connections and data transmissions between you and this Website are subject to the technologies used by you and your network carrier or other external factors beyond the control of Huawei. Although Huawei utilizes prudent internal security management mechanisms and operation procedures, and takes technical measures to prevent computer viruses, network attacks, network intrusions, or other activities that may jeopardize network security, the information and data you provide to this Website may still be at risk of being intercepted. Huawei does not guarantee the security and confidentiality of network connections and data transmissions between you and this Website.

Article 6 Privacy and Personal Information Protection

We attach great importance to your personal information and privacy protection. You understand and agree that during your use of this Community, Huawei will collect and process your personal information in accordance with the Privacy Policy of this Community. Therefore, you shall carefully read the Privacy Policy of this Community to understand the purpose and method of personal information processing, the legal basis, types of personal information processed, retention period, methods and procedures for exercising user rights, and measures taken by Huawei to protect your personal information. You can view and download the Privacy Policy of this Community at the bottom of the home page on this Website. The third-party platforms displayed on this Website may have their own privacy policies. You shall exercise caution when reading and accepting the privacy policies of the third-party platforms.

Article 7 Limitation of Liability

1. Huawei is liable without limitation for damages caused by gross negligence or intent in accordance with the statutory provisions.

2. In addition, Huawei shall also be liable for negligent violations of major contractual obligations (those which are essential for achieving the purpose of an agreement and on which either may regularly rely) in accordance with the statutory provisions. In that case, the liability of Huawei shall be limited to the typically foreseeable damage.

3. Huawei is liable for loss of data only up to the amount of typical recovery costs which would have arisen, if proper and regular data backup measures been taken by you.

4. In no case shall Huawei be liable for any indirect, consequential, incidental or punitive damages, including - without limitation- loss of profit or revenues, loss of goodwill or reputation or loss of opportunity.

5. The limitations of liability set out in this section shall likewise apply to Huawei’s personnel, vicarious agents or legal representatives.

6. The aforementioned limitations of liability do not apply in respect to mandatory statutory provisions – in particular damages resulting from injury to life, body or health.

7. Liability for any other damage shall be excluded, in particular for data loss or hardware faults caused by incompatibility between the components already present in your (IT) system and new or modified hardware and software, or for system malfunctions that may result from existing configuration errors or older, interfering drivers that were not completely removed.

Article 8 Your Obligations

1. Your use of this Community shall be in strict accordance with applicable national laws and regulations. You warrant that you will not send or spread information that is in violation of national laws or regulations as well as moral codes through this Community. Such information includes but is not limited to information that:

(1) Violates the fundamental principles of the Constitution;

(2) Compromises national security, divulges state secrets, subverts state power, undermines national unity, or impairs national honor and interests;

(3) Incites ethnic hatred or discrimination or disrupts ethnic solidarity;

(4) Disrupts the religious policies of the country or publicizes evil cults or feudal and superstitious ideologies;

(5) Spreads rumors, disrupts social order, or undermines social stability;

(6) Spreads or describes content that involves obscenity, pornography, gambling, violence, murder, terror, or abets crimes;

(7) Threatens, insults, attacks, or defames others, or infringes on the legal rights and interests of others;

(8) Engages in money laundering, theft of trade secrets or personal information, or other illegal activities;

(9) Publishes content that infringes on the intellectual property rights of others, including copyright and trademark rights and other legal rights;

(10) Is otherwise prohibited by laws or administrative regulations.

2. If you violate this Agreement, Huawei, within its reasonable discretion (§315 BGB), has the right to give you warnings, require you to make corrections within a limited time period, suspend services for you, delete your account, or prohibit your registration permanently based on the severity of the violation. You shall compensate Huawei or any third parties for any losses arising from such violation in accordance with applicable laws. If the violation constitutes a crime, this Community has the right to report such violation to the relevant authorities and assist in the investigation.

Article 9 Updates to This Agreement and Users' Obligations

This Community has the right to modify the terms of this Agreement in due course in accordance with changes in national laws and regulations or as required by website operations, and publicize the updated agreement in accordance with national laws and regulations. The updated agreement takes effect after being publicized and replaces the original agreement. You shall check and read the latest agreement and website announcements from time to time. If you do not agree to the updated agreement, you have the right to stop using the services of this Website immediately. By continuing using the services of this Website, you fully agree to the updated agreement.

In case you registered a user- and/or company-account, we will inform you of any changes via e-mail and ask for your consent. If you do not object within 6 weeks after being informed of such change, your consent will be assumed.

In the event that any provision of this Agreement is found to be void, invalid, or unenforceable for any reason by juridical or administrative agencies, such provision shall be deemed as separable and shall not affect the validity or enforceability of other provisions of this Agreement.

Article 10 Termination of Services

If you will no longer use this Website, you have the right to disable the services provided for you. Click My Profile in your account, click Disable Services in the upper right corner, click Disable at the bottom of the page, and click Confirm in the dialog box that is displayed. After the services are disabled, your data in this Community will be deleted (except for data required to be retained according to laws, regulations, and regulatory obligations), unless otherwise agreed by you and this Community or required by applicable laws and regulations or the binding orders of relevant administrative, law enforcement, and judicial agencies. You shall bear legal liabilities for any consequences arising from this operation. Exercise caution when performing this operation. For more information about disabling services of this Community, click My Profile in your account, click Disable Services in the upper right corner, and view the information on the page that is displayed.

Article 11 Applicable Laws and Dispute Settlement

1. This Agreement shall be governed, construed and interpreted in accordance with the laws of Singapore, without giving effect to principles of conflicts of law

2. Any disputes between you and Huawei in relation to this Agreement shall be settled through amicable negotiation. In case the negotiations fail, any disputes shall be submitted to the competent courts.

Article 12 Contacting Us

If you have any questions about this Agreement, please contact us via:

installercert@huawei.com

Last updated: June, 2024

Effective from: November 29, 2023