Huawei Services
At Huawei, we provide comprehensive support for the lifecycle of our products on any solar installation.
Your PV system is our priority and we are here to help maximise your ROI. No matter where our products are, our services follow.
With spare part centers across the globe, we can offer timely product repairs and replacements.

Service Summary
Full Lifecycle Service Guarantee
•   Strong service infrastructure in Europe
•   Local service support with a robust issue-to-resolution process
•   8 hour x 5 day remote technical support
•   2 business-day onsite hardware replacement
Regional Contacts
At Huawei, we offer global services.
Please select your region:
  • Germany
    Hotline: +80 03 38 88 888
    de_inverter_support@huawei.com
  • France
    Hotline: +80 03 38 88 888
    fr_inverter_support@huawei.com
  • UK
    Hotline: +80 03 38 88 888
    uk_inverter_support@huawei.com
  • Turkey
    Hotline: +90 535 723 51 67
    tr_inverter_support@huawei.com
  • Other EU Countries
    Hotline: +80 03 38 88 888
    eu_inverter_support@huawei.com
  • United States
    Hotline: +1 877 448 2934
    na_inverter_support@huawei.com
  • Canada
    Hotline: +1 877 448 2934
    na_inverter_support@huawei.com
  • Brazil
    Hotline: +0 800 707 7073
    la_inverter_support@huawei.com
  • Mexico
    Hotline: +1 800 227 6391
    la_inverter_support@huawei.com
  • Chile
    Hotline: 800 201 866
    la_inverter_support@huawei.com
  • Argentina
    Hotline: 800 444 2257
    la_inverter_support@huawei.com
  • China
    Hotline: 400 878 5555
    solarservice@huawei.com
  • Japan
    Hotline: 0120 838 770
    jp_inverter_support@huawei.com
  • India
    Hotline: 1800 103 8009
    in_inverter_support@huawei.com
  • Australia
    Hotline: 1800 046 639
    au_inverter_support@huawei.com
Online Feedback
Warranty Check
To check your warranty, please follow this link:
Check Warranty >
Training & Certification
We provide comprehensive product training and service engineer certification. You'll gain the ability to provide installation, configuration, commissioning, maintenance and troubleshooting of Huawei Smart PV controller and related products.
Learn More > Check Certificate >
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