At Huawei, we provide comprehensive support for the lifecycle of our products on any solar installation.
Your PV system is our priority and we are here to help maximise your ROI. No matter where our products are, our services follow. With spare part centers across the globe, we can offer timely product repairs and replacements.
Service Summary
Full Lifecycle Service Guarantee
• Strong service infrastructure in Europe
• Local service support with a robust issue-to-resolution process
• Online Smart PV Support Community
• 8 hour x 5 day remote technical support
• 2 business-day dispatch, normally onsite within 2-5 working days*
* Monday to Friday (excl. public and bank holidays) after the warranty claim has been logged, investigated and confirmed.
We provide comprehensive product training and service engineer certification. You'll gain the ability to provide installation, configuration, commissioning, maintenance and troubleshooting of Huawei Smart PV controller and related products.
Portugal