Smart String Energy Storage System
Installation Video
FAQs
Replacement background: When the SUN2000 is faulty, the Battery fuse is likely to be damaged. In this case, check whether the fuse is open-circuited and replace it.
Step 1 Power off the system. For details, see System Power-Off. >
1. How does the SOC change from 99% to 100% when the battery is about to be fully
charged?
When the SOC is greater than 99%, the battery switches to float charging and the
charging current decreases gradually. Finally, the SOC reaches 100%.
2. When the battery temperature is low, the charging power is displayed as about 300
W, but the SOC does not change. Why?
When the internal temperature of the battery module is low, the internal heating
component starts to heat the battery. The heating power is 300 W (typical value).
When the heating component is working, the battery is not charged and the SOC does
not change. Battery heating helps to keep the cell at a proper operating temperature
and prolong the service life of the product.
If the battery fails to be upgraded, check the cable connections by referring to Electrical Connection. If the upgrade fails, reconnect the cables correctly and perform the upgrade again.
After logging in to the inverter, if the FusionSolar app detects that the LUNA2000 firmware version is outdated, the app prompts you to upgrade the LUNA2000. You can choose immediate activation or delayed activation. If you choose immediate activation, the LUNA will be upgraded immediately after the firmware package is uploaded. The upgrade process takes approximately 30 minutes. If you choose delayed activation, the activation of the firmware will be performed four hours after you log out of the app.
NOTICE
- The Company does not recycle batteries. Contact local recycling agencies to handle
batteries.
- If there are no such agencies in your area, you can contact the nearest foreign
recycling agencies.
Step 1 Contact the nearest recycling agency.
Step 2 Recycling agencies assess the costs.
Step 3 Recycling agencies carry out recycling, which can be done in two ways: >
How Do I Replace a Fuse?
SOC Change Description
Checking Cable Connection when the Battery Fails to Be Upgraded
Delayed Upgrade Description
How Do I Recycle Used Batteries?