Huawei Services
At Huawei, we provide comprehensive support for the lifecycle of our products on any solar installation.
Your PV system is our priority and we are here to help maximize your ROI. No matter where our products are, our services follow.
With spare part centers across the globe, we can offer timely product repairs and replacements.

Service Summary
Service Hotline
24x7 technical service hotline: 1800 046 639
Email: au_inverter_support@huawei.com
Support Community
Huawei Smart PV Support Community provides customers with document sharing and technical exchange, enabling customers to get
product information intuitively and enhace product skills.
Spare Parts Support
There are 134+ Huawei spare part centers around the world.
The local Australian spare part center is located in Sydney.
Customer Training
We provide Huawei smart PV solution and product technical training to our customers.
Our experienced experts and engineers will introduce the basic knowledge of our solutions, products and systems.
Regional Contacts
At Huawei, we offer global services.
Please select your region:

Australia

  • Australia
    Hotline: 1800 046 639
    au_inverter_support@huawei.com
  • Croatia/Latvia/Bulgaria
    Hotline: 0080077778899
    eu_inverter_support@huawei.com
  • Iceland
    Hotline: 8009999 / +40312261911
    eu_inverter_support@huawei.com
  • Slovakia
    Hotline: +40312261915
    eu_inverter_support@huawei.com
  • Moldova
    Hotline: 080061499 / +40312261913
    eu_inverter_support@huawei.com
  • Serbia
    Hotline: 800190899 / +40312261914
    eu_inverter_support@huawei.com
  • Lithuania
    Hotline: 880031499 / +40312261912
    eu_inverter_support@huawei.com
  • Romania
    Hotline: 0800400897 / +40312291238
    eu_inverter_support@huawei.com
  • All other EU Countries
    Hotline: 0080033888888
    eu_inverter_support@huawei.com
  • United States
    Hotline: +1 877 448 2934
    na_inverter_support@huawei.com
  • Canada
    Hotline: +1 877 448 2934
    na_inverter_support@huawei.com
  • Brazil
    Hotline: +0 800 707 7073
    la_inverter_support@huawei.com
  • Mexico
    Hotline: +1 800 227 6391
    la_inverter_support@huawei.com
  • Chile
    Hotline: 800 201 866
    la_inverter_support@huawei.com
  • Argentina
    Hotline: 800 444 2257
    la_inverter_support@huawei.com
  • China
    Hotline: 400 822 9999
    solarservice@huawei.com
  • Japan
    Hotline: 0120 838 770
    jp_inverter_support@huawei.com
  • India
    Hotline: 1800 103 8009
    in_inverter_support@huawei.com
  • Thailand
    Hotline: 006626542662 / 1800290055
    apsupport@huawei.com
  • Malaysia
    Hotline: 0080021686868 / 1800220036
    apsupport@huawei.com
  • Singapore
    Hotline: 00180021686868 / 8006011449
    apsupport@huawei.com
  • Philippines
    Hotline: 0080021686868 / 0060321686868
    apsupport@huawei.com
  • Indonesia
    Hotline: 00780021686868 / 0078036015234
    apsupport@huawei.com
  • Vietnam
    Hotline: 0060321686868
    apsupport@huawei.com
Download Center plus
Please select relevant products：
Online Feedback
Warranty Check
To check your warranty, please follow this link:
Check Warranty >
Warranty Condition
To check your warranty, please follow this link:
SUN2000 Inverter Warranty >
DC – Isolator Declarations
Huawei solar inverters with serial number below have been upgraded to DC PV2
DC-PV2 Upgrade CheckList > DC Switch Disconnector Compliance for L1/M1/M2 > DC Switch Disconnector Compliance for 29.9/36/50/100KTL >
Training & Certification
We provide comprehensive product training and service engineer certification. You'll gain the ability to provide installation, configuration, commissioning, maintenance and troubleshooting of Huawei Smart PV controller and related products.
Learn More > Check Certificate >
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