Please upgrade your FusionSolar App! Impact Of FusionSolar Smart PV Management System Capacity Expansion and Upgrade on FusionSolar App Users（For Europe）
To improve the access capability of the FusionSolar Smart PV Management System, the system needs to be expanded and upgraded, which is expected to be implemented on December 25, 2021. To ensure that services are not affected, you need to upgrade the FusionSolar app to 5.7.059 or later in advance to adapt to the system after capacity expansion.
The new app can generate the remote physical layout diagram of the optimizer and optimize the display of the optimizer and the energy management curve, greatly improving the overall user experience.
FusionSolar 5.7.059 has been released on Huawei AppGallery and App Store on November 10, 2021.
1. Before the FusionSolar Smart PV Management System capacity expansion and upgrade
1.1 The Android users who have not upgraded to 5.7.059
If an Android user who has not upgraded to FusionSolar 5.7.059 logs in, the following upgrade message is displayed. Click Confirm and go to the download page is displayed. Select an appropriate method to download and upgrade the new version.
Note: Android users who have been upgraded to FusionSolar 5.7.059 will not receive an upgrade notification and can log in to and use FusionSolar.
1.2 The iPhone users who have not upgraded to version 5.7.059
iPhone users who have not upgraded to FusionSolar 5.7.059 will receive an app upgrade notification. Users need to go to the App Store to download the latest version.
"Note: iPhone users who have upgraded to FusionSolar 5.7.059 or later will also receive an upgrade reminder. Ignore the reminder.
Android and iPhone users will receive the following app upgrade announcement reminders:
[Emergency Notice]
The Smart PV Management System will be upgraded. The iPhone users need to download the latest version (5.7.059 or later) from the App Store. For Android users, perform the upgrade as prompted. If the FusionSolar app is not upgraded, some functions may be unavailable.
Notification when an iPhone app is running in the background
FusionSolar App system bulletin
2. During FusionSolar Smart PV Management System expansion and upgrade (estimated to last 72 hours)
2.1 The FusionSolar app cannot be used during the capacity expansion and upgrade of the FusionSolar Smart PV Management System.
1) Log in to the FusionSolar app by remembering the account and password. The following information is displayed:
2) Enter the user name and password to log in to the FusionSolar app. The following information is displayed:
2.2 Key countermeasures:
1) Three days before the FusionSolar Smart PV Management System capacity expansion and upgrade, notify users that the app are unavailable during FusionSolar Smart PV Management System maintenance and upgrade. The details are as follows: Dear user,
To improve your experience with FusionSolar Smart PV Management System, we plan to expand and upgrade the system from 00:00 on December 25, 2021 to 00:00 on December 28, 2021. During the maintenance period, the FusionSolar Smart PV Management System and FusionSolar app will be unavailable. We are sorry for the inconvenience.
3. After the FusionSolar Smart PV Management System capacity expansion and upgrade
3.1 Android users who have not upgraded to 5.7.059
If an Android user who has not upgraded to 5.7.059 logs in, the following upgrade message is displayed. Click Confirm and go to the download page is displayed. Select an appropriate method to download the new version.
3.2 iPhone users who have not upgraded to version 5.7.059
The iPhone users who have not upgraded to FusionSolar 5.7.059 will receive an app upgrade notification. Users need to go to the App Store to download the latest version.
Note: The iPhone users who have upgraded to FusionSolar 5.7.059 or later will also receive an upgrade reminder. Ignore the reminder.
Android and iPhone users will receive the following app upgrade announcement reminders:
[Important Notice]
The FusionSolar Smart PV Management System has been upgraded. The iPhone users need to download the latest version (5.7.059 or later) from the App Store. If the FusionSolar app is not upgraded, some functions may be unavailable. Ignore this for Android users and iPhone users who have upgraded.
iPhone app usage notification
Notification when an iPhone app is running in the background
FusionSolar App system bulletin
4. Special notes
4.1 The FusionSolar Smart PV Management System expansion and upgrade will be implemented on December 25, 2021. After the capacity expansion and upgrade, FusionSolar App versions earlier than 5.7.059 will be unavailable. Please remind users to log in to and upgrade the FusionSolar app before December 25, 2021.
4.2 QR Code (Version: 5.7.059) Downloading the FusionSolar App
